Cancellation Policy
When you schedule an appointment with us we are happy to reseve your preferred time and therapist just for you. We ask that you kindly honor our staff by notifying us, a minimum of 24 hours in advance, if a cancellation is needed or you need to change your appointment.
Booking Spa Appointments
At Victoria Day Spa, we recommend you to book as far in advance as possible in order to ensure you recieve the time & day that is most conveinent for you and your perferrable therapist. If you will be using a gift certificate we will need to know the gift certificate number.
Medical Conditions
If you have any type of medical condition (includes pregnancy) please be sure to mention it when you book your appointment, before your appointment beings, and let your therapist or aesthetician know any medical conditions or concerns you may have. If you are having a facial of any kind please tell the techinician if you are wearing contact lenses.
Cell Phones
The spa environment is supposed to be soothing and encourage a stress reduced experience so we ask you to please leave your cell phones off before entering the room.
Socializing
When in the relaxation room or any where else in the spa please be mindful of others and keep conversation at a low volume.
